<?php
/**
 * Localized data
 *
 * @copyright Copyright (C) 2010-2024 Combodo SAS
 * @license    https://opensource.org/licenses/AGPL-3.0
 * 
 */
/**
 * @author Erik Bøg <erik@boegmoeller.dk>
 *
 */
Dict::Add('DA DA', 'Danish', 'Dansk', array(
	'Menu:RequestManagement' => 'Helpdesk',
	'Menu:RequestManagement+' => '',
	'Menu:RequestManagementProvider' => 'Helpdesk Leverandør',
	'Menu:RequestManagementProvider+' => '',
	'Menu:UserRequest:Provider' => 'Åbne brugerhenvendelser ved leverandør',
	'Menu:UserRequest:Provider+' => '',
	'Menu:UserRequest:Overview' => 'Oversigt',
	'Menu:UserRequest:Overview+' => '',
	'Menu:NewUserRequest' => 'Ny Bruger henvendelse',
	'Menu:NewUserRequest+' => '',
	'Menu:SearchUserRequests' => 'Søg efter brugerhenvendelser',
	'Menu:SearchUserRequests+' => '',
	'Menu:UserRequest:Shortcuts' => 'Genveje',
	'Menu:UserRequest:Shortcuts+' => '',
	'Menu:UserRequest:MyRequests' => 'Mine henvendelser',
	'Menu:UserRequest:MyRequests+' => '',
	'Menu:UserRequest:MySupportRequests' => 'Mine Support henvendelser',
	'Menu:UserRequest:MySupportRequests+' => '',
	'Menu:UserRequest:EscalatedRequests' => 'Eskalerede Brugerhenvendelser',
	'Menu:UserRequest:EscalatedRequests+' => '',
	'Menu:UserRequest:OpenRequests' => 'Alle åbne brugerhenvendelser',
	'Menu:UserRequest:OpenRequests+' => '',
	'UI:WelcomeMenu:MyAssignedCalls' => 'Mine tildelte henvendelser',
	'UI-RequestManagementOverview-RequestByType-last-14-days' => 'Brugerhenvendelser de sidste 14 dage efter type',
	'UI-RequestManagementOverview-Last-14-days' => 'Antal Brugerhenvendelser de sidste 14 dage',
	'UI-RequestManagementOverview-OpenRequestByStatus' => 'Åbne brugerhenvendelser efter status',
	'UI-RequestManagementOverview-OpenRequestByAgent' => 'Åbne brugerhenvendelser efter tildelt til',
	'UI-RequestManagementOverview-OpenRequestByType' => 'Åbne brugerhenvendelser efter type',
	'UI-RequestManagementOverview-OpenRequestByCustomer' => 'Åbne brugerhenvendelser efter bruger',
	'Class:UserRequest:KnownErrorList' => 'Known Errors',
	'Class:UserRequest:KnownErrorList+' => 'Known Errors related to Functional CI linked to the current ticket~~',
));

// Dictionnay conventions
// Class:<class_name>
// Class:<class_name>+
// Class:<class_name>/Attribute:<attribute_code>
// Class:<class_name>/Attribute:<attribute_code>+
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>
// Class:<class_name>/Attribute:<attribute_code>/Value:<value>+
// Class:<class_name>/Stimulus:<stimulus_code>
// Class:<class_name>/Stimulus:<stimulus_code>+

//
// Class: UserRequest
//

Dict::Add('DA DA', 'Danish', 'Dansk', array(
	'Class:UserRequest' => 'Brugerhenvendelse',
	'Class:UserRequest+' => '',
	'Class:UserRequest/Attribute:status' => 'Status',
	'Class:UserRequest/Attribute:status+' => '',
	'Class:UserRequest/Attribute:status/Value:new' => 'Ny',
	'Class:UserRequest/Attribute:status/Value:new+' => '',
	'Class:UserRequest/Attribute:status/Value:escalated_tto' => 'Eskaleret TTO',
	'Class:UserRequest/Attribute:status/Value:escalated_tto+' => '',
	'Class:UserRequest/Attribute:status/Value:assigned' => 'Tildelt',
	'Class:UserRequest/Attribute:status/Value:assigned+' => '',
	'Class:UserRequest/Attribute:status/Value:escalated_ttr' => 'Eskaleret TTR',
	'Class:UserRequest/Attribute:status/Value:escalated_ttr+' => '',
	'Class:UserRequest/Attribute:status/Value:waiting_for_approval' => 'Afventer godkendelse',
	'Class:UserRequest/Attribute:status/Value:waiting_for_approval+' => '',
	'Class:UserRequest/Attribute:status/Value:approved' => 'Godkendt',
	'Class:UserRequest/Attribute:status/Value:approved+' => '',
	'Class:UserRequest/Attribute:status/Value:rejected' => 'Afslået',
	'Class:UserRequest/Attribute:status/Value:rejected+' => '',
	'Class:UserRequest/Attribute:status/Value:pending' => 'Nedetid',
	'Class:UserRequest/Attribute:status/Value:pending+' => '',
	'Class:UserRequest/Attribute:status/Value:resolved' => 'Løst',
	'Class:UserRequest/Attribute:status/Value:resolved+' => '',
	'Class:UserRequest/Attribute:status/Value:closed' => 'Lukket',
	'Class:UserRequest/Attribute:status/Value:closed+' => '',
	'Class:UserRequest/Attribute:request_type' => 'Brugerhenvendelse type',
	'Class:UserRequest/Attribute:request_type+' => '',
	'Class:UserRequest/Attribute:request_type/Value:service_request' => 'Service anmodning',
	'Class:UserRequest/Attribute:request_type/Value:service_request+' => '',
	'Class:UserRequest/Attribute:impact' => 'Påvirkning',
	'Class:UserRequest/Attribute:impact+' => '',
	'Class:UserRequest/Attribute:impact/Value:1' => 'Afdeling',
	'Class:UserRequest/Attribute:impact/Value:1+' => 'En afdeling er påvirket',
	'Class:UserRequest/Attribute:impact/Value:2' => 'Service',
	'Class:UserRequest/Attribute:impact/Value:2+' => 'En service er påvirket',
	'Class:UserRequest/Attribute:impact/Value:3' => 'Person',
	'Class:UserRequest/Attribute:impact/Value:3+' => 'En person er påvirket',
	'Class:UserRequest/Attribute:priority' => 'Prioritet',
	'Class:UserRequest/Attribute:priority+' => '',
	'Class:UserRequest/Attribute:priority/Value:1' => 'Kritisk',
	'Class:UserRequest/Attribute:priority/Value:1+' => '',
	'Class:UserRequest/Attribute:priority/Value:2' => 'Høj',
	'Class:UserRequest/Attribute:priority/Value:2+' => '',
	'Class:UserRequest/Attribute:priority/Value:3' => 'Middel',
	'Class:UserRequest/Attribute:priority/Value:3+' => '',
	'Class:UserRequest/Attribute:priority/Value:4' => 'Lav',
	'Class:UserRequest/Attribute:priority/Value:4+' => '',
	'Class:UserRequest/Attribute:urgency' => 'Vigtighed',
	'Class:UserRequest/Attribute:urgency+' => '',
	'Class:UserRequest/Attribute:urgency/Value:1' => 'Kritisk',
	'Class:UserRequest/Attribute:urgency/Value:1+' => '',
	'Class:UserRequest/Attribute:urgency/Value:2' => 'Høj',
	'Class:UserRequest/Attribute:urgency/Value:2+' => '',
	'Class:UserRequest/Attribute:urgency/Value:3' => 'Middel',
	'Class:UserRequest/Attribute:urgency/Value:3+' => '',
	'Class:UserRequest/Attribute:urgency/Value:4' => 'Lav',
	'Class:UserRequest/Attribute:urgency/Value:4+' => '',
	'Class:UserRequest/Attribute:origin' => 'Oprindelse',
	'Class:UserRequest/Attribute:origin+' => '',
	'Class:UserRequest/Attribute:origin/Value:in_person' => 'In-person~~',
	'Class:UserRequest/Attribute:origin/Value:in_person+' => 'Request created following a face-to-face discussion~~',
	'Class:UserRequest/Attribute:origin/Value:chat' => 'Chat~~',
	'Class:UserRequest/Attribute:origin/Value:chat+' => 'Request created following a chat discussion~~',
	'Class:UserRequest/Attribute:origin/Value:mail' => 'Mail',
	'Class:UserRequest/Attribute:origin/Value:mail+' => '',
	'Class:UserRequest/Attribute:origin/Value:monitoring' => 'Monitoring',
	'Class:UserRequest/Attribute:origin/Value:monitoring+' => '',
	'Class:UserRequest/Attribute:origin/Value:phone' => 'Telefon',
	'Class:UserRequest/Attribute:origin/Value:phone+' => '',
	'Class:UserRequest/Attribute:origin/Value:portal' => 'Portal',
	'Class:UserRequest/Attribute:origin/Value:portal+' => '',
	'Class:UserRequest/Attribute:approver_id' => 'Godkender',
	'Class:UserRequest/Attribute:approver_id+' => '',
	'Class:UserRequest/Attribute:approver_email' => 'Godkender Email',
	'Class:UserRequest/Attribute:approver_email+' => '',
	'Class:UserRequest/Attribute:service_id' => 'Ydelse',
	'Class:UserRequest/Attribute:service_id+' => '',
	'Class:UserRequest/Attribute:service_name' => 'Ydelses navn',
	'Class:UserRequest/Attribute:service_name+' => '',
	'Class:UserRequest/Attribute:servicesubcategory_id' => 'Ydelse underkategori',
	'Class:UserRequest/Attribute:servicesubcategory_id+' => '',
	'Class:UserRequest/Attribute:servicesubcategory_name' => 'Ydelse underkategori navn',
	'Class:UserRequest/Attribute:servicesubcategory_name+' => '',
	'Class:UserRequest/Attribute:escalation_flag' => 'Eskalations Flag',
	'Class:UserRequest/Attribute:escalation_flag+' => '',
	'Class:UserRequest/Attribute:escalation_flag/Value:no' => 'Nej',
	'Class:UserRequest/Attribute:escalation_flag/Value:no+' => '',
	'Class:UserRequest/Attribute:escalation_flag/Value:yes' => 'Ja',
	'Class:UserRequest/Attribute:escalation_flag/Value:yes+' => '',
	'Class:UserRequest/Attribute:escalation_reason' => 'Eskalationsgrund',
	'Class:UserRequest/Attribute:escalation_reason+' => '',
	'Class:UserRequest/Attribute:assignment_date' => 'Tildelings dato',
	'Class:UserRequest/Attribute:assignment_date+' => '',
	'Class:UserRequest/Attribute:resolution_date' => 'Løst dato',
	'Class:UserRequest/Attribute:resolution_date+' => '',
	'Class:UserRequest/Attribute:last_pending_date' => 'Sidste udsættelsesdato',
	'Class:UserRequest/Attribute:last_pending_date+' => '',
	'Class:UserRequest/Attribute:cumulatedpending' => 'Akkumuleret nedetid',
	'Class:UserRequest/Attribute:cumulatedpending+' => '',
	'Class:UserRequest/Attribute:tto' => 'TTO (Time To Own)',
	'Class:UserRequest/Attribute:tto+' => '',
	'Class:UserRequest/Attribute:ttr' => 'TTR (Time To Resolve)',
	'Class:UserRequest/Attribute:ttr+' => '',
	'Class:UserRequest/Attribute:tto_escalation_deadline' => 'TTO Deadline',
	'Class:UserRequest/Attribute:tto_escalation_deadline+' => '',
	'Class:UserRequest/Attribute:sla_tto_passed' => 'SLA TTO overskredet',
	'Class:UserRequest/Attribute:sla_tto_passed+' => '',
	'Class:UserRequest/Attribute:sla_tto_over' => 'Overskridelse SLA TTO',
	'Class:UserRequest/Attribute:sla_tto_over+' => '',
	'Class:UserRequest/Attribute:ttr_escalation_deadline' => 'TTR Deadline',
	'Class:UserRequest/Attribute:ttr_escalation_deadline+' => '',
	'Class:UserRequest/Attribute:sla_ttr_passed' => 'SLA TTR overskredet',
	'Class:UserRequest/Attribute:sla_ttr_passed+' => '',
	'Class:UserRequest/Attribute:sla_ttr_over' => 'Overskridelse SLA TTR',
	'Class:UserRequest/Attribute:sla_ttr_over+' => '',
	'Class:UserRequest/Attribute:time_spent' => 'Tid forbrugt til løsning',
	'Class:UserRequest/Attribute:time_spent+' => '',
	'Class:UserRequest/Attribute:resolution_code' => 'Løsningskode',
	'Class:UserRequest/Attribute:resolution_code+' => '',
	'Class:UserRequest/Attribute:resolution_code/Value:assistance' => 'Assistance',
	'Class:UserRequest/Attribute:resolution_code/Value:assistance+' => '',
	'Class:UserRequest/Attribute:resolution_code/Value:bug fixed' => 'Bugfix',
	'Class:UserRequest/Attribute:resolution_code/Value:bug fixed+' => '',
	'Class:UserRequest/Attribute:resolution_code/Value:hardware repair' => 'Hardware reparation',
	'Class:UserRequest/Attribute:resolution_code/Value:hardware repair+' => '',
	'Class:UserRequest/Attribute:resolution_code/Value:other' => 'Andet',
	'Class:UserRequest/Attribute:resolution_code/Value:other+' => '',
	'Class:UserRequest/Attribute:resolution_code/Value:software patch' => 'Software Patch',
	'Class:UserRequest/Attribute:resolution_code/Value:software patch+' => '',
	'Class:UserRequest/Attribute:resolution_code/Value:system update' => 'System Update',
	'Class:UserRequest/Attribute:resolution_code/Value:system update+' => '',
	'Class:UserRequest/Attribute:resolution_code/Value:training' => 'Uddannelse',
	'Class:UserRequest/Attribute:resolution_code/Value:training+' => '',
	'Class:UserRequest/Attribute:solution' => 'Løsning',
	'Class:UserRequest/Attribute:solution+' => '',
	'Class:UserRequest/Attribute:pending_reason' => 'Årsag til afventer',
	'Class:UserRequest/Attribute:pending_reason+' => '',
	'Class:UserRequest/Attribute:parent_request_id' => 'Parent Anmodning',
	'Class:UserRequest/Attribute:parent_request_id+' => '',
	'Class:UserRequest/Attribute:parent_incident_id' => 'Parent incident~~',
	'Class:UserRequest/Attribute:parent_incident_id+' => '~~',
	'Class:UserRequest/Attribute:parent_request_ref' => 'Parent Brugerhenvendelse Reference',
	'Class:UserRequest/Attribute:parent_request_ref+' => '',
	'Class:UserRequest/Attribute:parent_problem_id' => 'Parent Problem',
	'Class:UserRequest/Attribute:parent_problem_id+' => '',
	'Class:UserRequest/Attribute:parent_problem_ref' => 'Parent Incident Reference',
	'Class:UserRequest/Attribute:parent_problem_ref+' => '',
	'Class:UserRequest/Attribute:parent_change_id' => 'Parent Change',
	'Class:UserRequest/Attribute:parent_change_id+' => '',
	'Class:UserRequest/Attribute:parent_change_ref' => 'Parent Change Reference',
	'Class:UserRequest/Attribute:parent_change_ref+' => '',
	'Class:UserRequest/Attribute:parent_incident_ref' => 'Parent incident ref~~',
	'Class:UserRequest/Attribute:parent_incident_ref+' => '~~',
	'Class:UserRequest/Attribute:related_request_list' => 'Afledte Anmodninger',
	'Class:UserRequest/Attribute:related_request_list+' => 'All the requests that are linked to this parent request~~',
	'Class:UserRequest/Attribute:public_log' => 'Offentlig Log',
	'Class:UserRequest/Attribute:public_log+' => '',
	'Class:UserRequest/Attribute:user_satisfaction' => 'Brugertilfredshed',
	'Class:UserRequest/Attribute:user_satisfaction+' => '',
	'Class:UserRequest/Attribute:user_satisfaction/Value:1' => 'Meget tilfreds',
	'Class:UserRequest/Attribute:user_satisfaction/Value:1+' => '',
	'Class:UserRequest/Attribute:user_satisfaction/Value:2' => 'Tilfreds',
	'Class:UserRequest/Attribute:user_satisfaction/Value:2+' => '',
	'Class:UserRequest/Attribute:user_satisfaction/Value:3' => 'Nogenlunde tilfreds',
	'Class:UserRequest/Attribute:user_satisfaction/Value:3+' => '',
	'Class:UserRequest/Attribute:user_satisfaction/Value:4' => 'Meget utilfreds',
	'Class:UserRequest/Attribute:user_satisfaction/Value:4+' => '',
	'Class:UserRequest/Attribute:user_comment' => 'Bruger kommentar',
	'Class:UserRequest/Attribute:user_comment+' => '',
	'Class:UserRequest/Attribute:parent_request_id_friendlyname' => 'Parent Brugerhenvendelse Id Friendly Name',
	'Class:UserRequest/Attribute:parent_request_id_friendlyname+' => '',
	'Class:UserRequest/Stimulus:ev_assign' => 'Tildelt',
	'Class:UserRequest/Stimulus:ev_assign+' => '',
	'Class:UserRequest/Stimulus:ev_reassign' => 'Forny tildeling',
	'Class:UserRequest/Stimulus:ev_reassign+' => '',
	'Class:UserRequest/Stimulus:ev_approve' => 'Godkend',
	'Class:UserRequest/Stimulus:ev_approve+' => '',
	'Class:UserRequest/Stimulus:ev_reject' => 'Afslå',
	'Class:UserRequest/Stimulus:ev_reject+' => '',
	'Class:UserRequest/Stimulus:ev_pending' => 'Afventer',
	'Class:UserRequest/Stimulus:ev_pending+' => '',
	'Class:UserRequest/Stimulus:ev_timeout' => 'Timeout',
	'Class:UserRequest/Stimulus:ev_timeout+' => '',
	'Class:UserRequest/Stimulus:ev_autoresolve' => 'Automatisk løst',
	'Class:UserRequest/Stimulus:ev_autoresolve+' => '',
	'Class:UserRequest/Stimulus:ev_autoclose' => 'Automatisk lukket',
	'Class:UserRequest/Stimulus:ev_autoclose+' => '',
	'Class:UserRequest/Stimulus:ev_resolve' => 'Marker som løst',
	'Class:UserRequest/Stimulus:ev_resolve+' => '',
	'Class:UserRequest/Stimulus:ev_close' => 'Luk denne Anmodning',
	'Class:UserRequest/Stimulus:ev_close+' => '',
	'Class:UserRequest/Stimulus:ev_reopen' => 'Genåben',
	'Class:UserRequest/Stimulus:ev_reopen+' => '',
	'Class:UserRequest/Stimulus:ev_wait_for_approval' => 'Afventer godkendelse',
	'Class:UserRequest/Stimulus:ev_wait_for_approval+' => '',
	'Class:UserRequest/Error:CannotAssignParentRequestIdToSelf' => 'Cannot assign the Parent request to the request itself~~',
	'Class:UserRequest/Method:ResolveChildTickets' => 'ResolveChildTickets~~',
	'Class:UserRequest/Method:ResolveChildTickets+' => 'Cascade the resolution to child requests (ev_autoresolve), and align the following characteristics of the request: service, team, agent, resolution info~~',
));


Dict::Add('DA DA', 'Danish', 'Dansk', array(
	'Organization:Overview:UserRequests' => 'User Requests from this organization~~',
	'Organization:Overview:MyUserRequests' => 'My User Requests for this organization~~',
	'Organization:Overview:Tickets' => 'Tickets for this organization~~',
));
